Legal

Privacy Policy

Overview

Honey Dos Done Right LLC (“we,” “us,” or “our”) is a residential handyman service based in Greenville, South Carolina. We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and safeguard information when you contact us, use our website at honeydosdoneright.com, or engage our services.

By using our website or contacting us, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information you provide directly to us, including:

  • Contact information — your name, phone number, and email address when you submit a contact form, book an appointment, or reach out directly
  • Service information — details about the repairs or services you need, your address or service location, and any relevant notes you provide
  • Communications — records of messages, texts, or calls between you and Honey Dos Done Right

We may also automatically collect limited technical information when you visit our website, such as your browser type, device type, pages visited, and referring URL. This information is used solely for improving website performance and is not linked to any personally identifiable information.

How We Use Your Information

We use the information we collect to:

  • Schedule and confirm service appointments
  • Communicate with you about your service requests, quotes, and follow-ups
  • Send appointment reminders, booking confirmations, and service-related updates via SMS, email, or phone
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Comply with legal obligations

SMS Communications & Text Messaging

By providing your phone number and submitting a contact form or booking request on our website, you consent to receive text messages (SMS) from Honey Dos Done Right LLC related to your service request. These messages may include:

  • Appointment confirmations and reminders
  • Follow-up messages regarding your service
  • Responses to inquiries you initiate

Message frequency varies based on your interactions with us. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS communications at any time by replying STOP to any text message from us. After opting out, you will receive one final confirmation message and no further texts will be sent. To opt back in, reply START.

For help, reply HELP to any message or contact us at hddrusa@gmail.com or (864) 477-8771.

We do not share your phone number or personal information with third parties for their marketing purposes. Your contact information is used solely to fulfill your service request and communicate with you about that request.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service providers — We use trusted third-party tools to manage scheduling, communications, and payment processing. These providers access your information only as needed to perform services on our behalf and are bound by confidentiality obligations
  • Legal requirements — We may disclose your information if required by law, subpoena, court order, or other legal process
  • Business protection — We may share information to protect the rights, property, or safety of Honey Dos Done Right, our customers, or others

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including providing services, maintaining business records, and complying with legal obligations. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

Your Rights & Choices

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to our legal obligations
  • Opt out of SMS communications at any time by replying STOP
  • Opt out of email communications by following the unsubscribe instructions in any email we send

To exercise any of these rights, contact us at hddrusa@gmail.com or (864) 477-8771.

Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some functionality of the website.

We do not use tracking technologies to build advertising profiles or sell your browsing data.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

On This Page Overview Information We Collect How We Use It SMS Communications Sharing Information Data Retention Your Rights Cookies Security Policy Changes Contact Us